• info@contucom.com
  • PO Box 769752, Abu Dhabi, UAE
  • English

Privacy Policy

Our privacy policy (“Policy”) describes the manner in which (“ContuCom” or “We/Us/Our”) will treat personal information that individuals ("User", "you" or "your") may provide to us, while using our services, visiting our websites, irrespective of your actual geographical location. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. By accessing and navigating through our Website, you have agreed to our privacy policy.

Information Collection

When you visit our Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, your location and other such relevant information. We collect Information for all individuals who enter on our website

Personal Information Collection

Personal information shall be collected by means which are fair and correct under the eyes of the Law and with proper consent of the individual. You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website's features, you will be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you fill any online forms on the Website. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Website' features.

Information Processing

Any of the information we collect from you may be used to personalize your experience; improve our Website; improve customer service and respond to queries and emails of our customers; run and operate our Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We may process Personal Information related to you if one of the following applies: (i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. All information processing will be subject to the UAE law and the laws of the countries where the information will be circulated or processed for further services, (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

All or any of your information will be shared with the third parties and other sources whose services we may use in the process of providing you our services, in such cases you may be contacted by such parties for their marketing activities.

Fraudulent Information

The Individual is liable for the information that has been provided by them over the various Information collection sources over our website. Hence they should be accurate, relevant and correct. ContuCom trusts its Users and assumes that they have provided information by principles of good faith. We are not liable for validating any of such information that has been supplied on the website. In case, there arises any issues or consequences due to the processing of such Information, then the individual/ user will be liable for such consequences arising out of such information. We do not blame users that they have purposefully provided incorrect information. However, whatever was the intentions during providing information, be it by mistake or out of fraudulent intention, the Users are solely responsible for all the consequences arising out of such information processing. Incase ContuCom finds some fraudulent information and feels that such information could cause a potential threat to the company, the clients, the country or the society, then ContuCom shall share and indicate such reference of the information to the Legal Governmental bodies and other related entities of the Country without informing the Individuals who have provided such information.

Information Storage and transfer

All information collected would be stored in secure servers of our Company. We would be sharing your information with Third parties whose services we use for making your Website more reliable and fully functional; however, these entities may be located outside the country of your location. So, your information may be shared outside your country borders. In such cases your information will also be subject to the law of the country of the Third-party location. Personal information shall be retained as long as the Business needs are sufficed

User’s Rights

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (iv) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (v) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vi) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof. All such rights can be exercised by the user, however they have to prove it to ContuCom through relevant ways and channels that they were the users who provided the information. If ContuCom has doubts regarding the relevancy of the user, then final decision depends on ContuCom management. ContuCom wants to ensure that we get the requests from authentic sources, in order to protect our Users and ensure there is no Proxy or unauthorized person trying to contact on behalf of the user.

Privacy of children

We do not knowingly collect any Personal Information from children. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you believe that a child has provided Personal Information to us through our Website or Service, please contact us.


The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies. If you do disable cookies, you may not be able to enjoy certain services on the website.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, this Website is not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

Information Security

We take reasonable measures to ensure that there is no unauthorized access to servers where Information is stored. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. Please remember that we cannot guarantee that no breach of security will occur. No data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Legal Disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.

Changes and Amendments

We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, they will be updated over our website. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected. However, there may arise situations and we may fall short of resources to notify each and every customer individually, in such cases we advise you to check our Privacy policy over our website.

Acceptance of this policy

You acknowledge that you have read this Privacy Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contact Us

If you need any further clarification about our privacy policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may contact us on info@contucom.com.

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